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We’re thrilled to welcome you to the Bungalow community! Whether you’re a resident or property owner, we’re here to make your rental experience seamless, supportive, and stress-free. At Bungalow, we prioritize clear communication, dependable support, and innovative tools to meet your needs.
For residents, this transition means access to user-friendly platforms like AppFolio for rent payments and account management, as well as Bungalow’s mobile app for maintenance requests, live chat support, and community features like Meet & Greet. For property owners, you’ll benefit from streamlined financial tools, transparent reporting, and expert maintenance coordination to keep your property in top condition.
Below, you’ll find answers to common questions about the transition process, timelines, and the exciting features available to you. Whether you’re setting up your payment method or wondering how to submit a maintenance request, this FAQ is here to guide you.
Bungalow has long been recognized as a leader in the coliving sector by offering innovative housing solutions that combine affordability with community. By focusing on the needs of residents, Bungalow has transformed the shared living experience and redefined how people connect and thrive in shared housing.
Your property is now managed by Bungalow. This means:
Your rental account is moving to AppFolio, our platform for rent payments and account management.
You’ll gain access to Bungalow’s mobile app starting December 27 for maintenance requests, live chat, and Meet & Greet.
Bungalow is dedicated to creating a seamless rental experience by offering access to innovative tools and community-driven features. While HomeRoom focused on shared living arrangements, Bungalow combines this with a robust property management platform, 24/7 maintenance support, and features like Meet & Greet for connecting with potential new roommates.
Your rental data, including payment history and lease information, will transfer to AppFolio on December 27. However, you can log in now to set up your payment method and explore the platform.
Rent payments will now be processed through AppFolio. You can log in to AppFolio to set up your bank account or link a credit/debit card. Starting December 27, you’ll be able to review your rental details and make your first payment, which is due January 1.
You can submit maintenance requests directly through Bungalow’s mobile app, which you’ll gain access to starting December 27. Once submitted, our team coordinates with vetted vendors to resolve issues quickly and effectively. For emergencies, call our 24/7 maintenance line at (866) 229-3545.
Bungalow’s app provides an all-in-one solution for managing your home. You can:
Submit and track maintenance requests.
Chat live with support Monday through Friday, 7 AM–7 PM.
Use Meet & Greet to connect with potential roommates.
Bungalow provides comprehensive property management solutions designed to maximize investment potential, protect homeowner assets, and deliver value for investors. Our technology-driven tools and hands-on expertise simplify property management, providing owners with transparency, efficiency, and personalized support. This approach enhances property performance and ensures long-term success in a competitive market, delivering peace of mind to homeowners and investors nationwide.
As a Bungalow partner, you’ll benefit from our streamlined property management tools and dedicated support. Your property details and tenant payment data will be managed through AppFolio, giving you full visibility.
Bungalow leverages advanced technology to provide property owners with a seamless management experience, ensuring optimal performance and long-term protection of their investments. Through real-time financial reporting, dynamic pricing tools, and integrated maintenance oversight, Bungalow maximizes rental income while minimizing costs. Our focus on community-building tools, like the Bungalow app’s Meet & Greet, creates a better living experience for residents, resulting in higher satisfaction and retention rates.
Residents submit maintenance requests through Bungalow’s mobile app. Our team coordinates repairs with vetted vendors, ensuring issues are resolved promptly and in the most cost-effective way possible.
Rent payments are processed through AppFolio and disbursed directly to your bank account.
Bungalow stays up-to-date with state and local regulations to ensure all properties comply with leasing, maintenance, and tenant laws. Our team proactively addresses compliance to protect both owners and residents.
We manage the entire turnover process, including inspections, marketing the property to new tenants, and ensuring the unit is ready for occupancy. This minimizes vacancy periods and ensures consistent rental income.