Find your home
Where does Bungalow operate?
Bungalow currently operates in the following markets: Atlanta, Austin, Baltimore, Bay Area, Boston, Chicago, Dallas, Denver, Houston, Los Angeles, Miami, New York City, Orange County, Philadelphia, Phoenix, Portland, San Antonio, San Diego, Seattle, Tampa, and Washington DC. If you're interested in working with Bungalow in a city not on this list yet, don't hesitate to reach out and let us know.
What types of properties does Bungalow work with?
Bungalow works with owners and managers of Single Family Homes, Townhomes, Condos, Duplex homes, Triplex homes, and Multi-Family buildings that are three or more bedrooms in size.
How much does it cost to get my home onboarded with Bungalow?
We will conduct a property walk-through to review & confirm the marketability, pricing, and condition of your property. You will receive the results as well as a list of any items needing attention or repairs.
How long does the onboarding process take? What does it entail?
It varies depending on your property’s condition and how fast you complete your onboarding action items. In general, onboarding a home takes 1-2 weeks. During onboarding, our team will inspect your home, verify necessary repairs have been completed, install a smart lock, transfer utilities, and more.
Do I have to remove existing furniture?
You may only leave items that were submitted and approved by our team prior to signing your agreement. If you were asked to remove any items, those should be removed by the date you provide Bungalow access to your home. You may request a quote from our team to remove the items.
How do utilities work?
We offer three types of utility agreements:
Homeowner Covered: This indicates that the Landlord (LL) is responsible for holding & paying a specific utility with no reimbursement from Bungalow.
Bungalow Responsible: This indicates that Bungalow is responsible for holding & paying a specific utility.
Fixed Charge: This indicates that the LL is responsible for holding & paying a specific utility. Bungalow provides the LL with a recurring fixed charge on a monthly basis. This only pertains to properties where utilities are included in HOA / property taxes OR local laws/municipality regulations prevent Bungalow from holding a specific utility. In the event that you believe that one or more of the above stipulations apply to you - please inform the portfolio management team. If you’re not sure whether your case falls under any of the above categories, ask us! Our expert team can look into it and help you decide.
Do Bungalow residents pay for utilities?
All utility costs are passed through to our residents on a monthly basis.
What are your application requirements for Bungalow residents?
We are committed to welcoming inclusive residents from all backgrounds. Bungalow residents need to meet the following requirements to lease with Bungalow:
Income: Gross monthly income of at least three times the monthly rent
Credit Score: A favorable credit history reflecting consistent payments and satisfactory debt to income levels
Leasing History: No recent history of evictions
Background Report: Meets the standards of our community per Fair Housing Guidelines
How frequently do Bungalow residents turnover?
Bungalow is focused on building a community as part of the value we’re offering to our residents. Because of that, retention and consistency are important. We’re prioritizing long-term residents because that’s what ultimately adds value to our community. On average, our residents stay for at least 12 months.
Do I work exclusively with Bungalow or can I list on multiple sites?
Bungalow offers you a full suite of marketing services that includes listing your home across 50+ listing sites, creating targeted social media paid ads, and crafting email marketing campaigns. You’ll work exclusively with us, and we’ll ensure we find you great tenants for your home. All are included in our placement fee.
Does Bungalow help me price my home?
Absolutely! Our smart pricing engine uses 1,000+ data points to arrive at and continually update your home’s optimal price. By assessing the local market dynamics and seasonality, and combining that with our local market expertise, we set the optimal price in order to minimize your vacancy and continuously adapt as market dynamics change.
How much does your service cost?
Management Fee: Bungalow charges a monthly fee for managing services as a percentage of the total rent we collect on a monthly basis.
Lease-up Fee: A placement fee is charged when we place a new resident in your home, calculated as a percentage of the first month’s rent.
Renewal Fee: When a resident renews their lease, we charge a renewal fee which is calculated as a percentage of the first month’s rent.
Want to learn more about our pricing? Get a market quote or speak with us directly.
How do maintenance and repairs work? What can you handle?
At Bungalow, we provide 24/7 full-service maintenance coverage. Our experienced team of maintenance coordinators is available for dispatch services, repairs, and transaction billing, leveraging our nationwide external vendor network and in-house maintenance technician team.
How do I check in on an existing maintenance request or report a maintenance emergency?
Our maintenance team is available 24/7 (including holidays). We provide a direct phone line for support in the event you'd like to receive real-time status updates, pass feedback along to our maintenance team or vendors, or alert us about a new issue. We also surface this contact information to all Bungalow owners and residents in the Bungalow AppFolio portal.
Will Bungalow work with my preferred vendors?
If you have vendors you would like us to work with, special requests for your property, or specific instructions from your insurance company you'd like us to be aware of, you can report that information to us. Our maintenance team can add any special requests or instructions to your property file.
Does Bungalow maintain landscaping?
Homeowners are responsible for landscaping.
Does Bungalow maintain and repair water features (pool, hot tub, ponds, fountains, etc.)?
Homeowners are responsible for maintaining and repairing all water features. At this time, Bungalow does not offer this service.
How do I get my payment? And where can I see my monthly payment breakdown?
As a homeowner with a property managed by Bungalow, receiving your payment and accessing your monthly payment breakdown is a straightforward process. Bungalow utilizes AppFolio to process owner payments and publish payment details. Payments are often directly deposited into the bank account you've provided in the Bungalow AppFolio owner portal.
If your mailing address changes, it is your responsibility to notify your account manager. Please note the timeliness of mailed checks may vary based on shipping schedules.
How often are homeowners paid?
Bungalow processes owner payments on a monthly basis. Payments are sent out in accordance with your agreement terms and the agreed-upon payment schedule. You'll receive an email notification from the Bungalow AppFolio portal once your payment has been processed and sent. This email will contain important details about your payment, including the amount, the payment date, and any other relevant information.
Who is my account manager at Bungalow?
At Bungalow, we take pride in offering personalized and dedicated support for every homeowner. Our skilled and experienced portfolio management team will guide you through your entire journey with Bungalow. This team is dedicated to enhancing the performance of your property through a comprehensive strategy tailored to your needs.
How do I contact my account manager?
The portfolio management team will be your primary point of contact and will be available to assist you with any questions, concerns, or assistance you may require. Whether you need clarification on financial matters, updates on property performance, or any other support, our team is here to ensure that you have a smooth and successful experience as a Bungalow homeowner. Feel free to reach out to your portfolio management team at accounts@bungalow.com whenever you need assistance – they're committed to providing you with the best possible service.
How can I renew my agreement with Bungalow?
Please reach out to accounts@bungalow.com to renew your agreement with Bungalow.
Do I get any referral bonus?
We award a $1000 bonus (per unit) for any homeowner that you refer to Bungalow who ends up signing with us.