Find your home
AppFolio (Residents Only)
Entire Home
Shared Home
Income
Gross monthly income of at least three times the rent
Credit
A favorable credit history reflecting consistent payments
Leasing History
No recent history of evictions or other rental related disputes
Learn more about our resident screening requirements
Yes. Tenants can give notice to move out during the lease renewal offer process or at any time on the Contact Us tab of the Online Portal.
As you approach your lease end date, we will send you a lease renewal. To approve and sign the lease electronically, simply click the link in the email to view the lease document. From there you can sign and initial your lease. You can view their completed lease document right from the homepage in your AppFolio account.
On 9/19 you will receive an email from AppFolio to set-up your account. The email will come from support@onlineportal.appfolio.com and the subject line will be “Bungalow Living - Invitation to Activate Your AppFolio Account.” You will receive an email confirmation once your portal is activated.
Ability to set up automatic, recurring payments
24/7 account access and payment management
Browser and mobile app login options through Bungalow
Support / Help Page through Bungalow
Meet + Greet experience
Application process
Where to pay rent and other payments to Bungalow
Where to submit maintenance requests
Any upcoming renewal leases
If you don’t see an email from AppFolio by 9/20, please check your Spam folder. If you don’t see a message from AppFolio in either your Inbox or Spam folder by that date, please reach out to bungalow.com/help.
Log in here to access your Online Portal.
Yes, download “Online Portal by AppFolio” from theApple or Google Play stores for convenient, 24/7 account and payment management from your mobile device!
Enabling 2FA helps keep your Online Portal account secure in case your password is stolen. Navigate to the Account Profile tab. In the Two Factor Authentication section, check Enable Two Factor Authentication, and hit save. You'll need an authenticator app on your phone, (e.g. Authy). Use Authy on your phone to scan the QR code. You can also enter the authentication code manually in-app. Your Online Portal account should now be added to Authy. Enter the 6-digit code generated by Authy, and then hit Activate.
The app will still exist for residents. We will just be migrating over payments and maintenance requests through Appfolio.
eCheck fees are $2.49 charged by AppFolio during checkout. There is a non-refundable transaction fee for paying with a debit or credit card in the Online Portal. You are notified of the fee amount before you submit the payment.
You will see your home’s total payment due on your new AppFolio dashboard. If you split rent with other residents of your home, this calculation will not be done automatically. However, you will have the ability to make individual payment contributions for a portion of the total.
You can pay rent instantly to Bungalow via eCheck, Debit or Credit Card through AppFolio. Your online transactions are encrypted using bank-grade security and charges are immediately marked as paid.
Credit or debit card payments can be made from a Visa, Mastercard, JCB, Diners Club or Discover branded card from any country. American Express, gift cards, or prepaid cards are not accepted.
You can use a personal or business checking or savings account. Make sure to enter the routing and account number exactly as they appear on your checks and confirm the account has sufficient funds before paying.
Starting October 1, 2022 we will begin to bill all residents through AppFolio. Please submit your September rent payment through your new AppFolio account online or via their mobile app. All future rent payments to Bungalow will be charged and processed through AppFolio. If you have any outstanding balances before 10/1, these will be migrated over to AppFolio.
Automatic payments made through Bungalow’s app or resident portal will not be carried over to AppFolio. With your new AppFolio account, you can still set up automatic, recurring payments to Bungalow in the ‘Payments’ tab of the portal.
On the Home or Payments tab, click Pay Now to make a one-time payment.
If you have saved payment methods those will be displayed, or you can Create a New Payment Method.
If you are creating a new payment method, you will select the payment method type: Credit or Debit Card or eCheck (direct withdrawal from bank account). You can then enter the associated payment information and click Continue.
Review the Payment Date and Payment Balance information for accuracy. If you are paying with a credit or debit card, the transaction fee will be displayed. You can switch to eCheck to avoid paying this fee if desired.
Once you have verified all your payment information, click Make This Payment Now. You will receive a confirmation email once the payment is successfully submitted. The payment may take a few days to process and clear your account. If you didn’t receive a confirmation email your payment may not have been received, please reach out to your property manager.
On the Home or Payments tab, click Set Up Autopay to create an automatically recurring payment
If you have saved payment methods those will be displayed, or you can Create a New Payment Method.
If you are creating a new payment method, you will select the payment method type: Credit or Debit Card or eCheck (direct withdrawal from bank account). You can then enter the associated payment information and click Continue.
Give the payment a name, select whether you want to pay a fixed amount or your outstanding balance, choose the payment start date.
Click Create Autopay. You will receive a confirmation email when your payment processes. You can review your autopay details on the Payments tab of your Online Portal.
You can stop any future auto payments from processing by navigating to the Payments tab and locating the Scheduled Payments block. Select Delete on the auto payment you have created (you cannot delete payments created by your roommates).
If you have already received a confirmation email that your payment has been processed this month when it shouldn’t have, you’ll need to reach out to your bank or credit card provider to issue a stop payment.
Navigate to the Payments tab and locate the Scheduled Payments block. Click Edit under the auto payment you have created (you cannot edit payments created by your roommates). Update the bank account or card information on file then click Save at the bottom of the page.
If you are changing your auto payment from a credit/debit card to an eCheck (or vice versa), then you’ll need to delete your auto payment then create a new one.
Click the Payments tab, then click view full account ledger to see a detailed account of all charges and payments posted to your account. Please contact us if you have any questions about the transactions displayed at bungalow.com/help.
Yes, click the Account Profile tab and locate the Saved Payment Methods block. Under the saved payment method details, click the red Delete then click Yes, Delete to confirm.
If you have any issues submitting payment through AppFolio, please contact us at bungalow.com/help.
Renters insurance is required for all Bungalow residents. If you don’t have renters insurance you will be charged a fee of $12 per month. All residents are responsible for ensuring they update their renters insurance documents when they expire through Appfolio, and ensuring their insurance is active through their lease end date.
Yes, you can upload your insurance to Appfolio by navigating to the Insurance tab and locate the Upload Renters Insurance Policy block. Enter your insurance company provider, your policy number, policy expiration date, then upload a copy of your proof of insurance. When done click Submit Policy Information.
Yes, you can auto-enroll in renters insurance via AppFolio. Navigate to the Home tab and click Purchase Renters Insurance to receive an estimate.
Navigate to the Insurance tab to view or update your renters insurance policy.
Click Property Details from the menu on the left to view or download your online lease documents.
You’ll receive an email notification any time your property manager sends you a document securely to your Online Portal. Navigate to the Shared Documents tab to access these documents.
Navigate to the Account Profile tab and locate the Contact Information block. Here you can update the email address you use to log into your account, the phone number, mailing address, and vehicle information your property manager has on file for you.
Navigate to the Account Profile tab of your Online Portal and locate the Password block. Enter your current password, then enter your new password & retype it. Click Save when done. Passwords must be between 8 and 32 characters in length which includes at least one letter and one number or symbol.
You can change the language to Spanish. Click the Account Profile tab on the left, then in the Choose Your Language section use the menu to select Spanish, then click Save.
You can find this area on the Contact Us tab. Select Request Notice to Vacate in the Contact Options block. Provide your desired move out date, your reason for leaving, and your forwarding address (if you have it), then click Submit.
Yes, you can set up either email reminders or mobile push notifications if you have the Online Portal app on your phone. Navigate to the Account Profile tab of the Online Portal, then in the Contact Preferences block, select what kind of recurring payment reminders you would like to enable, then click Save.
Go to your Bungalow App
Select Submit a Request
Click the Maintenance Category and find your specific issue.
Provide as much detail as possible for our maintenance team to get a glimpse of the situation.
Add photos if applicable
Select if you want to include your roommates.
Submit your request.
You will get a response from a maintenance coordinator through your open ticket.
You can view the high-level status of your maintenance request on the Bungalow App. The status will range from received, to technician contacted, to technician scheduled, to completed. You can also call the maintenance line to get an update on your work order.
Yes, there is a phone number listed on the AppFolio portal: (855) 459-3481.
If you submitted a request through the Bungalow app before 9/19 we will honor that request in our queue. You do not need to submit the request again through AppFolio.
This either means we’re not in your market yet or we don’t have available homes at this time. Bungalow is constantly working on adding markets across the country.
Yes! We have a referral program. You can find more details here.
Cosigners must have a U.S. based address and a credit score of 680 or higher as well as income that is three times the monthly rent.
The application process can be completed entirely online. To create your Bungalow account and apply within minutes, simply give us your:
Name and address
A government-issued form of identification
Self-reported credit score
Self-reported monthly income and
Attest to your background and history
To apply for a lease:
Verification of your income (i.e. pay stub)
Application fee (varies by market)
We are committed to welcoming inclusive residents from all backgrounds. You’ll need to meet the following requirements to lease with Bungalow:
Income: Gross monthly income of at least three times the monthly rent
Credit Score: A favorable credit history reflecting consistent payments and satisfactory debt to income levels
Leasing History: No recent history of evictions
Background Report: Meets the standards of our community per Fair Housing Guidelines
Credit score requirements vary by state.
There are five main steps in the application process which include:
Creating your profile: Add details about yourself. This will be required for everyone who will be living in the home over 18-years of age.
Completing pre-screening: This will evaluate your credit, income, leasing history and background report to ensure you will qualify to apply. This one-time process is free and will ensure you meet community standards. Again, this will be required of everyone living in the home over the 18-years of age. If you qualify you will become a Verified Bungalow Member.
Touring the home: Once you are a Verified Bungalow Member you’ll be able to book a self-guided tour of the home. To book a tour select “Book a Tour” on the property listings page. Touring is optional but encouraged!
Submitting an application: This step only takes minutes to complete via a safe and secure online platform. Here you’ll be able to choose your room and your lease length. There will be a fee required as well as additional documents and verification at this stage.
Signing your lease: Once your applications are approved a member of our team will send out leases for signature.
Bungalow individually evaluates requests for service and support animals. We do not condone discrimination, and strive to grant reasonable accommodations for assistance animals where properly supported under applicable law. Please reach out to Bungalow support with help on notifying us about your service animal.
Residents can choose lease terms between 4 and 24 months. Residents can also move freely to other homes in different cities without breaking their lease.
Yes, we follow local and federal regulations for service animals.
Smoking and illegal drugs of any kind are not allowed in the home or near the premises.
While we love pets, we only offer pet friendly living in a select few of our homes. You can check the property listings page if pets are allowed in a specific home.
Yes, we have a self-automated tour process for our homes. Simply click “Book a Tour” on the property listing page you are interested in. Once you verify your identity we’ll send you a code to get into the home before your chosen tour time.
The price of the home will be listed on the property listings page at our 12-month lease rate. We offer lease lengths as little as 4-months and as long as 24-month. Our pricing can be subject to change based on the lease term.
Bungalow does not charge a broker fee.
Security deposits will be returned in accordance with applicable law.
When you sign your new lease, depending on the market, we collect a security deposit equal to one month's rent or an approved security deposit alternative. We also collect the first month’s rent and service fees.
Payment is due on the first of every month.
Sometimes things just unexpectedly break or go wrong, and when that happens Bungalow has got you covered. If you happen to break something, you’ll be responsible for paying for it — but we’re still here to help you get it fixed with top-quality maintenance at the best price.
For day-to-day tasks like taking out the trash, hanging mirrors or watering your houseplants, that’s your time to shine. Examples of other maintenance requests that fall under resident responsibility include:
Installation or assembly of personal furnishings
Changing lightbulbs
Plumbing issues like clogged drains that arise due to resident use
Disposal of trash or large items beyond weekly trash service
Testing and troubleshooting blown fuses
Bathroom fixtures like shower curtains and disposable bathroom items
Bungalow works with maintenance partners and homeowners to quickly address important items within the home that are broken or not functioning in their intended form. We strive to address maintenance requests in a timely manner that appropriately reflects the urgency of the problem. For more info, refer to the following guide.
We currently do not offer cleaning services for our homes.
We’re committed to providing residents in the Bungalow community with an outstanding living experience. Our $30 monthly service fee* covers:
All payments in app
Support from 7am-7pm
Security deposit alternatives & help building credit
24/7 maintenance support
*Base monthly service fee is $80. Save up to $50 per month on your service fee with auto-pay. The monthly service fee does not include utilities.
Parking is available for many of our homes. This is based on an individual property basis so please check the listing. An additional parking fee also varies by property depending on space limitations.
This can vary by the condition you leave your personal bedroom and the rest of the home. You always want to leave your space better than you found it! Fill in those small picture holes, spot paint, remove all personal belongings & deep clean all relevant areas.
No, utilities are not included in the advertised price. We also charge a $100 utility set-up fee.
Generally the internet speed in our homes is 250 Mbps which is rated as suitable for 9+ Power Users. In certain locations the speeds may vary depending on what ISP is offered in that market and neighborhood.
This either means we’re not in your market yet or we don’t have available homes at this time. Bungalow is constantly working on adding markets across the country.
Yes! We have a referral program. You can find more details here.
There are five main steps in the application process which include:
Create your Profile: Add details about yourself that will help potential roommates learn more about you.
Complete Pre-screening: This will evaluate your credit, income, leasing history and background report to ensure you will qualify to apply. This one-time process is free and will ensure you meet community standards. If you qualify you will become a Verified Bungalow Member.
Chat with Potential roommates: Once you are a Verified Bungalow Member you can start a Meet & Greet chat with current residents of a home, introduce yourself and ask any questions you may have. If the current residents feel like you’d be a good fit, you’ll be able to apply.
Submit an Application: This step only takes minutes to complete via a safe and secure online platform. Here you’ll be able to select specific details such as your lease length. There will be a fee required as well as additional documents and verification at this stage.
Sign your Lease: Once your application is approved a member of our team will send out your lease for signature.
We are committed to welcoming inclusive residents from all backgrounds who are excited to live with one another and build a household and a community together. You’ll need to meet the following requirements to lease with Bungalow:
Income: Gross monthly income of at least three times the monthly rent
Credit Score: A favorable credit history reflecting consistent payments and satisfactory debt to income levels
Leasing History: No recent history of evictions
Background Report: Meets the standards of our community per Fair Housing Guidelines in accordance with local regulations.
The application process can be completed entirely online. To create your Bungalow account and apply within minutes, simply give us your:
Name and address
A government-issued form of identification
Self-reported credit score
Self-reported monthly income and
Attest to your background and history
To apply for a lease:
Verification of your income (i.e. pay stub)
Application fee (varies by market)
Cosigners must have a U.S. based address and a credit score of 680 or higher as well as income that is three times the monthly rent.
Credit score requirements vary by state.
Finding the perfect place to live doesn’t have to be a daunting task, which is why we created Meet & Greet™! We encourage both residents and potential roommates to respond promptly and keep the conversation going. When the Meet & Greet™ starts, we suggest asking the current residents about their living preferences, cleaning inclinations, household chore expectations, or preferred schedules. It will help you kick off the conversation and learn if living together will be a good fit.
Also, make sure your profile and bio information is up-to-date. This increases the chances of finding a good roommate match, so you can confidently move into a home you love. Learn more about our Meet & Greet™ Chat Policy here.
Once you become a Verified Bungalow Member, you’ll be able to start a Meet & Greet chat with current residents of a home you are interested in. From there, you can coordinate a time to meet, set up time to video chat or ask them to take you on a video tour of the home. If, for whatever reason, it's not a mutual fit, Bungalow will welcome you to chat with other roommates until you find your perfect home.
Have a whole group of friends? We have Homes available as well that may be a good fit. Or, you can use our referral program to refer your friends to Bungalow. Have your friends apply to be a part of the Bungalow community and tell our teams that they’re interested in joining your home. Once your friend moves in, depending on the state you are in, you may get up to a $500 referral fee.
Bungalow expects that you will treat your new home, roommates and the community with care and respect, but this is your collective home and you should set the house rules as a household, subject to any local community rules.
While residents share the entire home, each resident has their own private bedroom within the home.
When a resident notifies us that they’ll be moving out of their home, we send an email to all of their roommates with the next steps for their home. We will also start introducing you to Verified Bungalow Members through our Meet & Greet chat to help you choose your next roommate.
Community lies at the center of everything we do at Bungalow — and we believe the foundations of a strong community start in the home. For that reason, we designed our Meet & Greet process from the ground up to ensure our residents are able to review, chat, and get to know their potential roommates before selecting them to move in.
Bungalow individually evaluates requests for service and support animals. Please notify our Support Team in writing with your reasonable accommodation request via the Bungalow App. They will provide you with the appropriate next steps to make sure your request is processed. Proper documentation is needed before you can bring your pet in the home.
Yes, we follow local and federal regulations for service animals.
Yes, we follow local and federal regulations for service animals.
Personally, we love pets, however some of our partners and residents prefer to keep the homes pet free. You can check the property listings page if pets are allowed in a specific home.
Residents can choose lease terms between 4 and 24 months. Residents can also move freely to other homes in different cities without breaking their lease.
Yes! You can sign a lease up to 90 days in advance of your lease start date.
We offer virtual tours along with personalized insights on the home and neighborhood for all of our properties. We also offer in-person tours at select properties.
Yes! We’ll send out an email to everyone prior to move in.
Smoking and illegal drugs of any kind are not allowed in the home or near the premises.
The price of the home or your portion of the rent will be listed on the property listings page at our 12-month lease rate. We offer lease lengths as little as 4 months and as long as 24 months. Pricing can be subject to change based on the lease term.
Bungalow does not charge a broker fee.
When you sign your new lease, depending on the market, we collect a security deposit equal to one month's rent or an approved security deposit alternative. We also collect the first month’s rent and service fees.
Security deposits will be returned in accordance with applicable law.
Payment is due on the first of every month.
Bungalow works with maintenance partners and homeowners to quickly address important items within the home that are broken or otherwise not functioning as they should. We strive to address maintenance requests in a timely manner that appropriately reflects the urgency of the problem. For more info, refer to the following guide.
Sometimes things just unexpectedly break or go wrong, and when that happens Bungalow has got you covered. If you happen to break something, you’ll be responsible for paying for it — but we’re still here to help you get it fixed with top-quality maintenance at the best price.
For day-to-day tasks like taking out the trash, hanging mirrors or watering your houseplants, that’s your time to shine. Examples of other maintenance requests that fall under resident responsibility include:
Installation or assembly of personal furnishings
Changing lightbulbs
Plumbing issues like clogged drains that arise due to resident use
Disposal of trash or large items beyond weekly trash service
Testing and troubleshooting blown fuses
Bathroom fixtures like shower curtains and disposable bathroom items
In order to keep the shared homes in great condition, we provide monthly cleaning, which is split evenly between roommates and guaranteed by Bungalow not to exceed $50/mo or cleanings will then not occur.
We’re committed to providing residents in the Bungalow community with an outstanding living experience. Our $175 monthly service fee* for shared homes covers:
All payments in app
Support from 7am-7pm
Security deposit alternatives & help building credit
24/7 maintenance support
Furnished common areas
Smart TVs
Kitchen essentials
Roommate matching
WiFi**
*Base monthly service fee is $200. Save up to $50 per month on your service fee with auto-pay. The monthly service fee does not include monthly cleaning or utilities. Utilities are based on actual usage and time spent in each Bungalow home, split evenly between all roommates.
**WiFi is not included in the service fee for residents in Portland.
This can vary by the condition you leave your personal bedroom and the rest of the home. You always want to leave your space better than you found it! Fill in those small picture holes, spot paint, remove all personal belongings & deep clean all relevant areas.
Parking is available for many of our homes. This is based on an individual property basis so please check the listing. An additional parking fee also varies by property depending on space limitations.
No, but we make paying for utilities easy for each resident as part of our commitment to streamlining your rental experience. Utilities are based on actual usage and split between roommates.
Generally the internet speed in our homes is 250 Mbps which is rated as suitable for 9+ Power Users. In certain locations the speeds may vary depending on what ISP is offered in that market and neighborhood.
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